Yes. Delivery is free to every address in our service area, with no minimum order. We never add a delivery charge at checkout, so the price you see is the price you pay. HST is the only thing added at checkout.

We deliver free across the Greater Toronto Area and to nearby cities: Toronto (including Etobicoke, North York, Scarborough, East York and York), Mississauga, Brampton, Caledon, Vaughan, Markham, Richmond Hill, Aurora, Newmarket, Stouffville, Pickering, Ajax, Whitby, Oshawa, Oakville, Burlington, Milton, Halton Hills, Hamilton, Guelph, Kitchener, Waterloo, Cambridge and Barrie. Rural addresses outside these cities may not be covered. Enter your postal code on our delivery page to check.

Delivery is usually within 7 business days of your order. Business days are Monday to Friday, not counting holidays.

No. Free delivery follows our delivery schedule, so we can't offer a choice of day or time. Deliveries are usually made within 7 business days of your order.

Yes. Hamilton, Barrie, Guelph, Kitchener, Waterloo and Cambridge all get the same free delivery as the GTA, with no minimum order.

It depends on the space. Whether we can bring items into the room depends on access at your home, such as stairs, hallways, doorways and elevators. If you have tight spaces or several flights of stairs, call us at 437-995-4507 before your delivery.

Before you order, measure every doorway, hallway, stairwell and elevator on the way to the room, then compare them with the dimensions on the product page. Leave extra room for turning corners on stairs. If you live in a condo or apartment, check whether you need to book the elevator for your delivery day.

Yes. We can take away and dispose of your old mattress or furniture for $80 per item. Let us know when you order, or call 437-995-4507.

No. Prices are shown before tax, and 13% Ontario HST is added at checkout. There are no other fees: delivery is free and nothing else is added.

Yes. Buy 2 or more items and you save $60 on your order. The discount is applied automatically at checkout, with no code needed.

We accept the payment methods shown at checkout. Payment is taken in full when you place your order.

No. We do not offer financing or monthly payment plans. You pay the full price when you place your order.

Yes, free of charge within 24 hours of placing your order. After 24 hours, cancelled orders are charged a 40% restocking fee. To change or cancel, call us at 437-995-4507 as soon as possible.

No. All sales are final and we do not accept returns. Please check the size, dimensions and details on the product page before you order. If an item arrives damaged, see the next question.

Contact us within 48 hours of delivery. Call 437-995-4507 with your order number and have photos of the damage ready, and we will work with you to resolve it.

Yes. Beds, sofas and other furniture come with a 1-year manufacturer's warranty. Mattress warranties vary by mattress and are listed on each mattress page.

Yes. Everything we sell is brand new unless the product page clearly says otherwise.

Assembly is available for an additional charge. Call us at 437-995-4507 for details and pricing before or after you order.

Our mattresses come in Twin, Double, Queen and King. Each product page lists the sizes available for that mattress and its price in each size.

Each mattress page shows a firmness rating out of 10 from the manufacturer, where 1 is softest and 10 is firmest. Ratings use each manufacturer's own scale, so they can vary slightly between brands.

No. We do not offer a sleep trial, and all mattress sales are final. Check the size, height and firmness details on each mattress page before you order, or call us at 437-995-4507 if you have questions.

Mattress warranties are provided by the manufacturer and vary by mattress. Where a mattress has a 10-year manufacturer warranty, it is listed on that mattress's product page.

A bedroom set includes 1 bed, 1 dresser with mirror, 1 chest and 2 nightstands. A mattress is not included and is sold separately.

It depends on the bed. If a bed needs a box spring, its product page says so clearly. Box springs and mattresses are sold separately.

Not at the moment. Furniture and Mattress Outlet is online only, and we deliver free to your door across the GTA and nearby cities.

Call us at 437-995-4507.